Telephone Systems
VoIPHosted PBXCloud Telephony
From £5.99 a monthIncluding unlimited support and site visits
Overview
Cloud telephone systems have an array of benefits for businesses of all sizes. Moving a traditional telephone system to the cloud is a cost effective alternative for any business, and maintenance expenses will be a thing of the past.
Included as Standard
Reliability
Reliability is key, so the service is built with critical failover points across multiple data centres.
Feature Rich
We include all value added features with our Hosted PBX service. This gives you everything you need.
Latest Handsets
We supply the latest Grandstream, Polycom, Gigaset and Yealink handsets, fully configured and ready to use.
Softphone on Computer
Take your calls in a browser softphone. Nothing to install, works on all computers, and no handset required.
Mobile App
The X-Pro app mirrors your desk phone extension on your mobile, so you can make and receive calls wherever you are. Calls out present your business number.
Call Recording
Built in as standard, you can record all incoming and/or outgoing calls, on any extension.
Online Provisioning
Changes are made through the portal rather than raised as a ticket, so adding a user or redirecting a number happens within minutes.
What can I add to make my system even more productive?
Professional Music on Hold, IVR Announcements and Voicemail
Let's face it, nobody likes recording these messages in their own voice. Imagine being able to produce broadcast-quality audio in minutes instead. Select a voice, type what you want it to say, and the text-to-speech function returns the audio file in seconds.
No more rushed messages at Christmas, over the New Year, or on a company training day. It will also record product promotions and announcements, so there is no dead air while callers wait to be connected.
AI Call Transcription
In the current climate it matters that you and your team do not miss a buying signal, or, more importantly, somebody telling you they want to cancel.
You decide what the system listens out for, and it emails you an alert as soon as those words are said on a call. It doubles as a training aid, because you can see what works on a call rather than guess at it, and improve your team's effectiveness from there.
FAQ
What is VoIP | Hosted PBX | Cloud Telephony?
They are all different names which essentially mean the same thing. It's a technology that lets you make and receive calls over the internet instead of using traditional phone lines.
Who is this type of telephony suitable for?
Whether your business is mobile, home, or office-based, a cloud-based VoIP system offers a robust, cost-effective solution to your telephony needs. It's also quick to install, giving you flexibility whether you are setting up or moving office, enjoying rapid growth, or need to take on seasonal staff.
Why should I consider it for my business?
The two most obvious reasons to move to VoIP are functionality and cost. Calls made over the internet are significantly cheaper than calls using traditional phone lines. You also don't need to pay traditional line rental and because it is internet-based, there aren't any hardware maintenance or upgrade charges.
Other benefits:
- Technology is quick and easy to install, configure and maintain
- Flexible, so you can add new users by just adding a new handset
- If you're on the move, keep your current telephone number wherever you relocate
- All the features of an enterprise-class phone system at a fraction of the cost of traditional phone lines
- Helping remote workers operate seamlessly within the company
What if I already have a phone system?
If your current system doesn't provide the features or flexibility you need, suffers reliability issues or if you are moving office and need to review your systems, you could benefit from a cheaper, flexible VoIP phone system - give us a call on 01442 573030.
Will switching to a new system mean I lose calls for any length of time?
No, we will organise the switch so that all new phones are in place on the day your numbers 'port' onto our system. In that way, the second your number ports, your old phones will stop ringing and your new phones will start.
Will switching mean a lot of work for my organisation?
No, we will manage the whole process on your behalf. We will ask you the occasional question, but that would be the extent of your involvement.
Will we have to buy new phones?
It is likely that your existing phones may not be suitable for VoIP telephony. There is a great choice of handsets to select from. You can buy them up front, or we can include them in your monthly subscription.
Can I include all of my call costs in my monthly subscription?
We have a number of different packages to suit the differing needs of our clients, one of which includes all local, national and mobile numbers.
Get in touch
Interested in Telephone Systems?
Tell us what you need and we will come back to you with a straight answer and a price.
Monday to Friday, 08:30 to 18:00